Eep!

You know, you can see a lot of different things working in various jobs, but you're never quite prepared to react to "I'm sorry, but he's dead." Fortunately, I got that in automated email form and didn't have to stutter and stammer my way through condolences.

I sent a request for quote to the organization's preferred printer through their website and got an automated email back saying that the person who monitored the box, Tim, had passed away suddenly in the middle of the night. Wow. I don't know whether to forward the entire message to the customer service address provided or do some selective editing and pretend I never saw it.