September 22, 2005

Fiskars rocks.

A Picture Share!
I bought a pair of Fiskars 5/8" pruners from Home Depot before we went on vacation. I took them home to be used immedately and handed them off to Scott who was in the back yard cleaning up some overgrown vines...or something.

I guess twenty minutes later Scott went to the front yard where I was trimming back bulb foliage to confront me about the clippers. Apparently the blades hadn't been properly forged and prevented them to close around branches the way they were made to.

I noticed on the back of the package that Fiskars offers a replacement warranty on their products. I sent them an email, and sure enough they replaced them NO QUESTIONS ASKED.

It's nice that there are actually companies out there that stand by their word without giving you a hassle in the process.

Posted by Tiffany at September 22, 2005 06:00 PM | TrackBack
Comments

LOVE Fiskars. I've owned many of their products and only one, let me down. They replaced it quickly and with an APOLOGY! Holy shit!

Posted by: Nanc' at September 24, 2005 10:31 PM
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